kb66's Privacy Policy & Data Protection
Your personal information is of the highest importance to us. This page clearly sets out everything about how kb66 collects, uses, and protects your data.
This privacy policy applies to all users of the kb66 platform. It was last updated in 2026. By continuing to use the platform, you are considered to have accepted the terms of this policy.
1. Introduction & Purpose of This Policy
kb66 ("we", "us", or "the platform") places the highest priority on the privacy and data protection of its users. This privacy policy ("policy") explains how kb66 collects your personal information, why it is collected, how it is used, and how it is kept secure.
This policy applies to kb66's website, applications, and all related services. When you use our services, you consent to your information being processed in the manner described in this policy.
Our goal is for you to have full transparency about what information we hold about you and how that information is managed. If you have any questions about this policy, please contact our support team.
2. What Information We Collect
kb66 collects only the information necessary to provide services, ensure security, and meet legal obligations. The types of information collected are detailed below:
2.1 Information You Provide Directly
During registration, account verification, and use of our services, you directly provide the following information:
- Full name and date of birth (for age verification — users must be 21 years of age or older)
- Email address and mobile number
- National ID card or passport details (as part of KYC verification)
- Residential address
- Financial information: bKash, Nagad, Rocket, or bank account details (for transactions)
2.2 Automatically Collected Information
When you use the kb66 platform, certain information is collected automatically:
- IP address and device identification details (device ID, operating system)
- Browser type and version
- Login time, session duration, and usage patterns
- Information from cookies and similar tracking technologies
- Transaction history and gameplay activity logs
2.3 Information Received from Third Parties
Limited information may be received from identity verification providers or payment processors for security purposes. This information is used solely for fraud prevention and account protection.
3. How We Use Your Information
kb66 uses collected information for specific, lawful, and transparent purposes. The areas of use are detailed below:
3.1 Account Management & Service Delivery
- Completing registration and creating and managing accounts
- Login security and identity verification
- Processing deposits and withdrawals (bKash, Nagad, Rocket, bank transfer)
- Providing bonuses, rewards, and VIP benefits
3.2 Security & Fraud Prevention
- Detecting and investigating suspicious activity
- Preventing multiple accounts and identifying fraudulent transactions
- Complying with anti-money laundering (AML) and counter-terrorism financing (CFT) obligations
- Ensuring responsible gaming and age verification
3.3 Communication & Customer Support
- Transaction confirmations and account-related notifications
- Providing support via live chat and email
- Informing users of important policy changes
3.4 Platform Improvement
- Analyzing and improving the user experience
- Identifying and resolving technical issues
- Research into developing new services and features
4. Cookies & Tracking Technologies
Cookies and similar tracking technologies are used to ensure the smooth operation of the kb66 platform and to improve your browsing experience.
4.1 Types of Cookies
- Essential Cookies: Required for the basic functioning of the platform. Login and transactions are not possible without them.
- Functional Cookies: Remember your preferences and settings, such as language selection.
- Analytics Cookies: Analyze platform usage patterns to help improve the service.
- Security Cookies: Used for fraud detection and session security.
4.2 Cookie Controls
You can reject or delete cookies through your browser settings. Please note that disabling essential cookies will prevent many important platform features from working properly.
5. Sharing Information with Third Parties
kb66 never sells, rents, or transfers your personal information to third parties for commercial purposes. Information is shared only in the limited circumstances below:
5.1 Service Providers
Limited information may be shared with trusted third-party providers for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technical infrastructure management. These providers are required to comply with kb66's strict privacy standards.
5.2 Legal Obligations
Information may be disclosed where required by a court order, a lawful request from a law enforcement authority, or applicable law. In such cases, kb66 provides only the minimum information necessary.
5.3 Business Transfers
In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such circumstances, we will notify users in advance and the same standard of privacy protection will be maintained.
6. Security Measures for Your Information
kb66 follows industry-standard technologies and processes to keep your personal and financial information secure:
- SSL/TLS encryption is used for all data transmission
- High-grade encryption technology is applied when storing sensitive information
- Regular audits and tests are conducted to identify security vulnerabilities
- Data access is controlled through a limited number of authorized staff
- Multi-layer verification is in place to prevent brute-force and unauthorized access
Please note that no transmission of information over the internet is completely risk-free. kb66 takes appropriate security measures, but absolute security against all possible risks cannot be guaranteed. It is your own responsibility to keep your account password confidential and to avoid logging in on unfamiliar devices.
7. Data Retention Period
kb66 retains your personal information only for as long as it is necessary or legally required:
- For active accounts: full information is retained while the account remains active.
- After account closure: information is kept for a specified period to meet legal, regulatory, and security obligations.
- Transaction records: retained for the period required by financial regulatory obligations.
- Security logs: kept for a specified period for potential fraud investigation and dispute resolution.
After the defined retention period, information is securely deleted or anonymized.
8. Your Privacy Rights
As a kb66 user, you have the following rights:
8.1 Right of Access
You may at any time request a copy of the personal information kb66 holds about you. This request can be made via live chat or email.
8.2 Right to Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected. Corrections will be made following appropriate verification.
8.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal or regulatory obligations.
8.4 Right to Object to Processing
You may object to marketing communications or certain types of processing. Your objection will be honored if it is reasonable.
8.5 Right to Data Portability
You may request your information in a structured, machine-readable format.
To exercise any of these rights, please contact our support team. Your request will be processed only after your identity has been verified.
9. Protection of Minors
kb66 is strongly committed to the protection of minors. This platform is for individuals aged 21 and above only. 21+
kb66 does not knowingly collect or process the personal information of any minor. Age verification is mandatory at the time of registration. If it becomes known that a minor's information has been collected for any reason, it will be deleted immediately and the relevant account will be closed.
Parents and guardians are requested to ensure that their underage children cannot access this platform. If you believe a minor is using this platform, please notify our support team immediately.
10. Changes & Updates to the Privacy Policy
kb66 may review and update this privacy policy from time to time. Changes may be made in response to changes in the scope of services, new technologies, or legal obligations.
For any significant changes, users will be notified via their registered email address or through a clear notice on the platform. Continued use of the platform after a policy change will be considered acceptance of the new policy.
We recommend that you visit this page regularly to stay informed about the latest updates.
11. Contact Us About Privacy
If you have any questions, concerns, or requests regarding this privacy policy, please contact the kb66 support team. We are always ready to assist with any privacy-related matter.
Live Chat: Support available 24/7 in Bengali and English
Email: [email protected]
For privacy-related requests, please include your name, registered email address, and a detailed description of your request. Your request will be processed promptly after your identity has been verified.